Frequently Asked Questions
Answers to the most common questions about renting with Coinclave.
General
Coinclave is a car rental platform for luxury and performance vehicles, and we only accept cryptocurrency. We operate across five European countries with a fleet of 18 hand-picked cars.
The Netherlands, Belgium, Germany, France, and the United Kingdom. We have pick-up and drop-off points in major cities across all five countries.
Yes. Before your first rental we need a valid government-issued ID and driving licence. It's a quick KYC check -- mostly for insurance and security reasons.
Payments
Bitcoin, Ethereum, USDT, DAI, Solana, USDC, and over 50 others. If your coin isn't listed, get in touch -- we might still be able to work something out.
Pick your car and dates, then connect your wallet or send payment to a unique address we generate. Once the transaction confirms on-chain, your booking is locked in. Usually takes a few minutes.
Yes, a refundable deposit is required with every rental. The exact amount depends on the vehicle. It sits in a smart contract escrow and gets returned within 48 hours after you bring the car back in good condition.
Cancel more than 48 hours out and you get a full refund. Inside that window, there's a 15% fee. No-shows lose the full amount. Refunds go back to the wallet you paid from.
Vehicles
18 vehicles in total, from supercars like the McLaren 720S and Ferrari Roma to executive sedans like the Mercedes S-Class and Maserati Ghibli. Check our fleet page for the full lineup with specs and pricing.
Comprehensive insurance, 24/7 roadside assistance, reasonable mileage, and a full tank. Every car gets a professional detail before handover.
Minimum is 24 hours, maximum is 30 days on a standard booking. Need it longer? Contact us and we'll sort out an extended rental.
Cross-border travel between our five operating countries is allowed on most vehicles. Check the specific terms for your booking or ask us beforehand.
Support
Use our contact page or email support@coinclave.net. We're around Monday to Sunday, 9am to 9pm CET, and aim to reply within 24 hours.
Every vehicle comes with comprehensive insurance and 24/7 roadside assistance. If anything happens, call our emergency line right away. We'll get a replacement to you as quickly as we can.